Customer Testimonials

• “Our technician is very friendly, professional and does a great job.  My parents think so, too.  He services their home as well.” -Mike M.
• Thorough, polite, great guy.  He explains the service well.  I’m going to tell all my neighbors to sign up with Northwest Exterminating.  The whole neighborhood loves him!”-Margaret G.
• “I am very pleased that the management staff provided my technician quality training on my property.” -Michael C.
• “I am so impressed with the customer service skills of the technician.  I am visiting my sister from out of state, and was very happy with the service provided.” -Lidya B.
• “Our technician goes above and beyond to keep our property bug and web free.  He treats our yard for ants and is the friendliest ever.” -Lynn M.
• “Our technician goes above and beyond.  He is upbeat and positive.  He is informative.  He pointed out termite issues during our pest control service.  We trust him to do a good service.”-Robin S.
• “I recently switched services from a different company to Northwest and I find your services to be far and above those of your competitor.  I would like to express my satisfaction with the technician’s conscientious, professional and pleasant manner.” -Albert E.
• “Courteous, prompt and he did a great job explaining what he was doing. I feel comfortable that service was thorough and really appreciate the technician.”-Ursela B.
• “Our technician is very professional, kind and thorough.  It is always a pleasure to have him in our home.”-Donna G.
• “We have a 7am appointment every other month, and our technician always is on time and does a great job.  I am recommending Northwest to all my neighbors.” -Jerry L.
• “Your technicians are wonderful.  Our scorpion problem is really under control!” -Erika P.
• “He is the best technician.  He got rid of all roaches in the worst conditions.  Our tenants all know him by his first name and are extremely happy with his service!” -Apartment Manager Jennifer
• “The technician did a great job getting rid of the bees.  He did a terrific job and it is greatly appreciated.” -Apartment Manager Katherine
• “It was exciting and interesting observing the technician doing the bee and comb removal.  We learned so much and are very happy with his service.”-Phoebe L.
• “The customer service representative did a great job coordinating our service to meet our schedule needs and communicating our concern to our technician.” -Kathy P.
• “Everyone in your office was nice and helpful.”-Jeannette C.
• “We really appreciate how friendly she was and how hard she worked to get someone out to us quickly.”-Darlene N.
• “We really appreciate the friendly staff.  We were able to reschedule our appointment so quickly.”-Patrick S.
• “I just wanted to say how wonderful everyone is from the phone to the technicians.  I am pleased and impressed.”-Sara D.
• “Your supervisor was professional and courteous - great customer service.  I will use Northwest in the future.”-Nancy R.
• “The technician is great and a credit to Northwest’s operation.  Excellent manners, kind and efficient.  We want him to be at our house for any termite treatment or inspection.”-Don S.
• “At our warranty service, the technician was very thorough and did a great job.  Everything looked great when he left, too.  Great guy and good company representative.”  -Michael M.
• “Very impressed.  He is conscientious and thoughtful.  He took off his sneakers and was careful of our furniture and his equipment.  We love Northwest and he is a great representative and asset.” -Eve R.
• “The three technicians that did our treatment were all very polite, thorough and did a great job.  They are very well trained at what they do.”-George B.
• “The technician was very knowledgeable.  Impressed that when installation was complete the technician cleaned up after himself and left property in good order.”-Bud P.
• “The technicians did a phenomenal job.  I will recommend Northwest in the future.  All rocks and pavers were replaced perfectly as if they were never moved.” -Michael D.
• “Very pleased with service.  Admire that the technician was on time and courteous.”-Nancy R.
• “I am very pleased with his customer service skills. He is professional and very detailed.” -Ernie W.
• “Thank you to the crew and inspector.  They were some of the nicest people I’ve met in a long time.”-Robert B.
• “The inspector was very thorough and polite.  We were really happy with him.”-Carol S.